Calibration

How They Work Together

Calibration and verification are often performed together. A piece of equipment may need to be inspected for proper condition before calibration, and the calibration results may help determine whether the equipment is acceptable for use.

In some cases, especially when the equipment is not manufactured or serviced by our company, we may perform verification only. If the equipment is found to be damaged, malfunctioning, or outside acceptable condition, it may need to be returned to the manufacturer for repair or replacement.

Simply put:

Calibration checks accuracy. Verification checks usability.

Turnaround Time and Item Quantity

Turnaround time depends on the number of items submitted, the type of equipment, the calibration method required, equipment condition, repair needs, customer approvals, and current workload.

General Turnaround Guidance

• 1 to 2 items: May be completed quickly depending on workload and service level

• 3 to 10 items: Standard small-batch turnaround applies

• 11 to 20 items: Additional processing time may be required

• 21 to 30 items: Extended turnaround may apply

• 30+ items: Turnaround will be quoted based on workload, scope, and scheduling availability

Important Notes

• Larger orders require more time for inspection, calibration, documentation, review, and certificate preparation.

• Turnaround priority does not remove required technical steps or quality review.

• Equipment requiring repair, adjustment, cleaning, special handling, or customer approval may increase turnaround time.

• Rush Service may be available for eligible items, but large rush orders must be reviewed before acceptance.

• Estimated completion dates will be provided after item review and order intake.

Check-In and Queue Notification

Once customer equipment is received, each item goes through the check-in process before calibration begins.

During check-in, 1A Calibration will:

• Confirm the equipment received

• Review the item count

• Identify the requested service package

• Check for visible damage or missing accessories

• Enter the equipment into the calibration queue

• Assign the appropriate service priority

• Notify the customer by email that the equipment has been received and entered into the queue

The check-in notification helps confirm that customer equipment has been received and is being processed. Estimated turnaround may depend on item quantity, equipment condition, required service level, repair needs, customer approvals, workload, and documentation requirements.

Queue placement is based on the selected service package:

• Rush Service Add-On: Expedited Queue, when accepted